ESCPrivacy Policy
Effective date: June 2026
Information About Us
This Privacy Policy applies to the website located at it49.com operated by IT49 Multimedia. We are located in Agoura Hills, California.
If you have questions about this policy or your privacy rights, you can reach us at help@it49.com.
Information We Collect
Depending on how you use our website, we collect the following categories of personal information:
- Identifiers: Name, email address, phone number, and IP address.
- Commercial Information: Records of services you inquire about or purchase.
- Internet or Network Activity: Browsing history, interaction with our website, device type, and browser information.
We do not collect sensitive personal information, and we do not knowingly collect personal information from anyone we know to be under 16 years of age.
How We Collect Your Information
- Directly from you: When you fill out contact forms or book a consultation.
- Automatically: Through cookies, pixels, and similar tracking technologies as you navigate the website.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our web design and marketing services.
- Respond to your inquiries and communicate with you.
- Process scheduling and appointments.
- Improve our website and prevent fraud or abuse.
- Deliver targeted advertising and analyze website traffic.
- Comply with legal obligations.
Third Parties We Work With
Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), we are required to disclose how we share personal information with service providers and contractors. Over the past 12 months, we have disclosed the following categories of information to third parties. We do not sell your personal information for monetary compensation. We do "share" information with advertising partners for cross-context behavioral advertising.
| Category of Personal Information | Category of Recipient | Purpose of Disclosure | "Sale" or "Share" under CCPA? |
|---|---|---|---|
| Identifiers, Internet/Network Activity | Analytics Providers (Google Analytics) | To understand website traffic and performance. | No |
| Identifiers, Internet/Network Activity | Security Providers (Google reCAPTCHA) | To prevent spam and automated abuse of our forms. | No |
| Identifiers, Commercial Info | Scheduling Providers (Calendly) | To facilitate consultation bookings. | No |
| Identifiers, Internet/Network Activity | Advertising Partners (Meta/Facebook) | To deliver targeted ads based on your browsing behavior. | Share |
Your California Privacy Rights
If you are a California resident, you have the following rights regarding your personal information:
- Right to Know: You can request details about the categories and specific pieces of personal information we have collected, used, shared, or sold.
- Right to Delete: You can ask us to delete your personal information, subject to certain exceptions.
- Right to Correct: You can ask us to fix inaccurate personal information we hold about you.
- Right to Opt-Out of Sharing: You can direct us not to "share" your information for cross-context behavioral advertising.
- Right to Non-Discrimination: We will not charge you different prices or provide a different quality of service for exercising your rights. We will never retaliate against you for using these rights.
How to Exercise Your Rights
Submit a request by emailing us at help@it49.com. We will verify your identity for these requests by matching the information you provide in your email with the information we already have in our systems.
Your Privacy Choices and Global Privacy Control
Do Not Sell or Share My Personal Information
You have the right to opt out of the "sharing" of your information for targeted advertising. To exercise this right, you may click the "Your Privacy Choices" link in our website footer or contact us at help@it49.com.
Global Privacy Control (GPC)
Our website honors opt-out preference signals. If we detect a Global Privacy Control (GPC) signal from your browser or extension, we will automatically treat that as a valid request to opt out of the "sharing" of your personal information for targeted advertising.
Cookies and Tracking Technologies
We use cookies to make our website function, analyze traffic, and support our marketing. We do not control how third-party vendors use information once it is collected by their technology. We recommend reviewing the privacy policies of Google, Meta, and Calendly for more details.
Our current tracking technologies include:
- Strictly Necessary: Google reCAPTCHA uses the _GRECAPTCHA cookie to distinguish human users from bots and prevent spam on our forms. This cookie lasts for 6 months.
- Analytics and Performance: Google Analytics uses cookies like _ga (lasts 2 years) to distinguish unique users, _gid (lasts 24 hours) to track page-level activity, and _gat (lasts 1 minute) to limit the rate of requests.
- Functional: Calendly uses multiple cookies to let you book appointments directly from the site, remember time zone preferences, and maintain the booking widget's state. These last from the current session up to 21 days.
- Advertising: Meta Pixel uses cookies like _fbp and fr to track visits across websites to support ad delivery, real-time bidding, and measurement. These cookies last for 3 months.
These tools and vendors may change over time as we update our business practices.
Data Retention
We retain cookie data according to the durations listed in the section above. We keep information submitted through forms and direct communication for as long as necessary to fulfill the purpose for which it was collected, and as required by law.
Children's Information
Our website is not directed to children under 16. We do not knowingly collect personal information from anyone under 16 years of age.
Security
We use reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.
Changes to This Policy
We may update this policy over time. We will post any updates on this page and revise the Effective Date at the top of the document.
Contact Information
If you have any questions or wish to submit a privacy request, please contact us at help@it49.com.